customer service

Library-Related

Queen of the Book Drop

The clock strikes 2 PM, and my co-worker, wearied from being on the phone explaining how to download eBooks to a customer and getting yelled at about overdue fees, quickly logs off the computer, rushing away to hide to the safety of his cubicle before the phone rings again. I survey the room like a […]

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Library-Related

How To Annoy Your Neighborhood Librarian In 10 Easy Steps!

Is your library experience too boring? Does the library staff look too happy when you enter the building? Do you normally come in and check out books and use the printer without help and think – “Man, I would love to cause more problems in this tranquil place and be a nuisance to everyone” but […]

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